Jolene_L's profile
Community Relationship Manager

Community Relationship Manager

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1.1K Messages

 • 

82 Points

Thu, Aug 20, 2020 12:16 PM

About GreenR Community

About GreenR Community

GreenR (pronounced as Greener) Community is a place where we talk about StarHub’s products, services and the things we are passionate about.  

 

Established in 2012, we provide the following information to anyone from StarHub’s customers to non-customers to get engaged with us. 

 

  • Details about StarHub's products and services
  • Useful self-help articles offering how-to guides to utilize our products and services
  • Friendly discussion boards where you can ask questions, answer queries and talk with like-minded users
  • Honest reviews of our StarHub products and services from our Hubbernauts
  • Interesting blogs about music, movies, technology, recipes, trivia and facts
  • Ideas Exchange, where you can share your thoughts on how we can improve our products or services, and even get them developed into actual products and services!
  • Much more, find the best deals and promo codes from various business

There's so much more for you to explore!

 

We offer an online experience facilitated by our moderators to keep it safe, welcoming and friendly. Therefore, any offensive comments containing foul language or exhibit defamatory, racist, sexist, cyberbullying behaviour will be removedMore importantly, we take privacy seriously. We encourage everyone to please refrain from posting your account and personal information for your safety and privacyHead over to Community Guidelines to learn more.  

 

We love to see our Community members interact and help one another so don’t be shy to ask question, answer a query, comment on post, post a blog or just say hi!  

 

What are you waiting? Feel free to jump in and share your knowledge with us.

 

Join the GreenR Community today! 

-Jolene 

 

Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.

For account related matter, please seek help from our Customer Service team via Facebook Messenger.

Have a good idea? Tell us at our Ideas Exchange!

Responses

2 Messages

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2 Points

6 m ago

Hi, 

Recently just installed the Daikin iSmile aircon that can be control through handphone(as seen in many media promotions) but it only works for a day and cannot login next day. According to Daikin Tech they claimed that the problem is with the Nokia Beacon 1 which is not compatible. 

Is rather puzzling as it works well on all other device. 

would StarHub be able to verify if it is true?

Jolene_L

Community Relationship Manager

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1.1K Messages

 • 

82 Points

@Lwhong Hi there, we'd require more information in order to understand more about the problem. We'd recommend that you contact our technical helpdesk and ask for redirection to Nokia helpdesk/live chat for Nokia's tech specialist to better assist you. 

-Jolene 

 

Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.

For account related matter, please seek help from our Customer Service team via Facebook Messenger.

Have a good idea? Tell us at our Ideas Exchange!

2 Messages

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2 Points

Hi Jolene,

Kindly provide contact number for your technical help desk

2 Messages

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2 Points

3 m ago

What is wrong with starhub app? I linked it to giro, and it stopped making payment for 3 months, which resulted in late payment fee, the guy on the helpline say it can be waived but it didn't get waived, now i switch the payment to credit card and it still didn't get through, and caused another late payment fee?

It doesn't allow me to pay cash too. Such a terrible app.

Carla_P

Moderator

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5.2K Messages

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3K Points

Hi @user_f05ae6, sorry for the inconvenience this has caused. Just to check, did you get a notification that your GIRO / recurring credit card application was successful? 

(edited)

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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