I have been unable to receive sms since yesterday and this is causing a lot of disruption to accessing OTPs. Have called customer svc, followed instructions to restart phone, remove SIM card, key in deactivation code but has none worked. Please help.

I received a call that initially I might have misheard him saying he’s from Singtel but after I ask him again he mentioned telco broadband. Saying that there was some security compromise due to the router. Slowly he asked me about what devices were used to connect to the router etc. I hang up after

I made enquiry on the starhub promotion for 2GB Fibre Internet and place order online. Few days later I got callbackfrom Sales Team that my order was wrong and he told that he cancelled the order and activate new order for upgrade service and internet services will be installed on 27 Jan 2022 and fe

Planning to recontract your StarHub broadband service? However, you are unsure if you’re eligible for recontract and when is your contract end date. Don’t fret. You may simply check your recontract eligibility status via the My StarHub App. Here’s how you can do it.STEP 1: Log in t

It's been some months since I couldn't pay using Visa Credit/debit cards through the app. The Visa OTP website does not load properly in the app. So I had to always use my mobile browser to pay my bills. Hope the developers can fix the problem soon. Thanks

Hi Team, After using Singtel Broadband for three years, I switched to StarHub and opted for a new Broadband connection. So far my experience has been disappointing, I do not understand why it takes more than one week (sometimes two weeks) to do the installation and setup. After having a conver

Hello, I will like to check my eligibility for recontract voucher. Can anyone assist in this matter?   I saw from some posts that the recontract voucher is given to those who completed their 24months contract. Hope to hear from anyone soon. Thank you very much!

I am a subscriber to HomeHub+ 1G with 2 TV +. On 20 Jan 2022 I switch Entertainment + to Sports +, thereby lost access to Disney +. Later Disney + was reactivated, but I am still unable to access Disney +.  Any solution please?

I have been following the k drama from episode 1 till 12. Last Friday onwards, drama suddenly switched to mono audio. It was all along in duo audio and I really enjoyed watching the drama. Please check why this has been switched to mono audio in korean language now.

Starhub is the worst. Once my contract expires, I'm going to change.