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How to terminate SIM only (non-contract) plan

I am leaving Singapore and would like to terminate SIM-only plan (non-contract). Do I need to visit Starhub shop or return my SIM card? Or is it Ok ju

Question

 • Mobile

1

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0

Dealing with Starhub for my homehub sign up has been an ABSOLUTE NIGHTMARE

Net link trust came to my place 3 times, starhub troopers 3 times, separately - and my fibre is still not up. I had to stay home for these visits and

Discussion

 • Broadband

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Causeway point customer service is the worst

I was having problems with cancelling my add-ons purchases through the starhub app. I keep getting an error message. I drove down to causeway point st

 posted 

19 hours ago

 • 

Last response by 

Carla_P 

17 hours ago

Question

 • Mobile

2

1

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Beware of Starhub Roadshow that offer free prepaid sim card which uses personal details to register for another sim for illicit activity

On Aug 2020, there is a Starhub roadshow around Yishun which is giving out free prepaid sim card, in order to activate the sim card, one have to pass

 posted 

20 hours ago

 • 

Last response by 

Carla_P 

17 hours ago

Question

 • Announcements & Scam Alerts

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How to Change your StarHub Mobile Plan via My StarHub App?

Do you want to change your current StarHub mobile plan? You no longer have to call our Customer Support to do that! Simply log-in My StarHub App to ch

Article

 • Mobile

1

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ROAMING SIM NO SERVICE

hi.im currently in overseas.but my postpaid sim have "no sevice" but my bill still keep on going, i have tried a few phones. restart & all but.the

 posted 

a day ago

 • 

Last response by 

Carla_P 

21 hours ago

Question

 • Mobile

3

1

0

Bad Services and Customer Experience

Im a loyal Starhub customer for decades. I recently recontracted online to the latest Homehub+1G and the scheduled appointment for the troopers to com

 posted 

2 days ago

 • 

Last response by 

Marvinkoh 

12 hours ago

Question

 • TV+

8

1

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No audio on apps

Just embarked on Homehub+ Monday. When I switch on to Hotstar or Youtube and play, there is no audio. When I switch off and on the setup box, there is

 posted 

2 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • TV+

3

1

0

Mobile Data Lost

My mobile data was drained about 10G without me using on 4th of Jan 2021. I made a call to hotline complaining about the problem. I have been waiting

 posted 

2 days ago

 • 

Last response by 

Thawng 

2 days ago

Question

 • Mobile

6

1

0

Why is a Simple Hug Good for You?

Open up your heart and arms, ‘coz today (January 21) is National Hugging Day! This day is an annual event dedicated to the simplest and most eff

Article

 • GreenReads

2

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