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Access Denied You don't have permission to access "website" on this server.

This is a going issue and I finally thought to leave this in the community and maybe I will take this to the social media from tomorrow. Last 4 weeks

Question

 • Broadband

2

0

0

Bill due paid full , how to call customer support as mobile network is down

Bill due paid, how to customer support as line is down

Question

 • Mobile

3

0

0

Billing

When I tried to link Hub ID to Starhub Accounts I always get the ERROR - The NRIC / FIN provided does not belong to a valid customer,can anyone help

 posted 

13 hours ago

 • 

Last response by 

Izzuan 

13 hours ago

Question

 • Mobile

3

1

0

Starhub re-contract SCAM you to change from 1 year contract to 2 year contract

I was under 1 year broadband plan with Starhub since June 2019 at SGD49.9/month. In June 2020, I received a SMS promotion for re-contracting service,

Discussion

 • Announcements & Scam Alerts

4

0

0

Starhub Scam you into 2 year broadband plan contract

I was under 1 year broadband plan with Starhub since June 2019 at SGD49.9/month. In June 2020, I received a SMS promotion for re-contracting service,

 posted 

14 hours ago

 • 

Last response by 

siriustrung 

14 hours ago

Discussion

 • Broadband

4

2

0

Deposit refund

May I know how to refund my deposit? My contract already end of this month.

 posted 

15 hours ago

 • 

Last response by 

Carla_P 

14 hours ago

Question

 • Mobile

1

1

0

Zero customer service standard and front line staffs are not trained.

I have being with Starhub since 1st April 2000 when they only have mobile lines. Now I have recontacted on almost all my services with Starhub except

 posted 

15 hours ago

 • 

Last response by 

wenhua82 

7 hours ago

Question

 • TV+

5

1

0

Numbershare VAS on Apple Watch SE

customer service and service line don’t know what they are doing, all they can say is I am sorry I will escalate issue to backend team and call

 posted 

17 hours ago

 • 

Last response by 

Carla_P 

16 hours ago

Question

 • Mobile

3

1

0

Change of account holder

Hi all, Need information on how to transfer account's ownership. I have been using STARHUB that was signed under my sister in law's name. Now i woul

 posted 

17 hours ago

 • 

Last response by 

Carla_P 

15 hours ago

Question

 • Mobile

2

1

0

Global SMS being charged in my bill for the past 2 months

Hi, I do not understand why am i being charged for Global SMS in my bill. I did not send any SMS and i have called up customer service. The customer

 posted 

17 hours ago

 • 

Last response by 

Carla_P 

14 hours ago

Question

 • Mobile

2

1

0

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